Privacy Policy

We collect information you provide directly to us, information collected automatically, and information from third parties.

• Name, email address, phone number, and business name when submitting a contact or application form
• Business details including category, city, services, photos, and descriptions when listing or claiming a business
• Payment information processed securely through Stripe (we do not store card numbers)
• Messages, feedback, and correspondence you send to us
• Account credentials if you create a user account

• IP address, browser type, operating system, and referring URLs
• Pages viewed, links clicked, and time spent on pages
• Device identifiers and session cookies
• Analytics data via our analytics provider

By submitting your phone number on any form on this website, you expressly consent to receive SMS/text messages from Adept Vision LLC DBA Twin Cities Experts. These messages may include:

• Confirmation of your business application or claim submission
• Status updates regarding your listing (approved, pending, rejected)
• Notifications about your account or subscription
• Promotional messages about Twin Cities Experts services (only if separately opted in)

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any text message. After opting out, you will receive a single confirmation message and no further texts. To re-subscribe, text START. For help, reply HELP or contact us at [email protected].

We use SMS messaging in compliance with the Telephone Consumer Protection Act (TCPA), the CTIA Messaging Principles and Best Practices, and applicable carrier guidelines. We do not sell, rent, or share your phone number with third parties for their own marketing purposes. Consent to receive SMS is not a condition of purchasing any goods or services.

• To operate, maintain, and improve the Twin Cities Experts directory platform
• To process business applications, claims, and listing upgrades
• To send transactional communications (application confirmations, status updates, receipts)
• To send SMS messages as described in Section 2 above
• To respond to your inquiries and provide customer support
• To process payments through Stripe and manage subscriptions
• To detect, prevent, and address fraud, abuse, and security issues
• To comply with legal obligations
• To analyze usage trends and improve our services

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share data with trusted vendors (Stripe for payments, analytics providers, SMS carriers) solely to operate our services
• Business Directory Listings: Information you submit for a public business listing (name, phone, website, category, city, photos) will be publicly visible on the directory
• Legal Requirements: We may disclose information if required by law, court order, or government authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity
• With Your Consent: We may share information for any other purpose with your explicit consent

We use cookies and similar tracking technologies to operate our website, remember your preferences, and analyze traffic. You can control cookies through your browser settings; however, disabling cookies may affect site functionality. We use session cookies (deleted when you close your browser) and persistent cookies (remain until deleted or expired).

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Business listing data submitted for public display is retained until you request removal or your account is closed. SMS opt-in records are retained for a minimum of four years as required by TCPA compliance guidelines.

We implement industry-standard security measures including HTTPS encryption, secure database storage, and access controls to protect your information. Payment data is processed by Stripe, which is PCI-DSS compliant. We do not store full credit card numbers. Despite our safeguards, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Opt-Out of SMS: Reply STOP to any text message or contact us at [email protected]
• Opt-Out of Marketing Emails: Click the unsubscribe link in any marketing email
• Data Portability: Request your data in a portable format where technically feasible

To exercise these rights, contact us at [email protected] or call 612-502-9995.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly.

Our website may contain links to third-party websites, including business websites listed in our directory. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

If you are a Minnesota resident, you may have additional rights under the Minnesota Consumer Data Privacy Act (MCDPA) when it takes effect. We are committed to honoring applicable state privacy rights. Contact us at the information below to submit a privacy request.

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website. Your continued use of our services after the effective date constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: